Delayed match but my bet was cancelled

29-Jul 2024 Monday 11:22 AM (146 days ago)

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Good morning admin , is about yesterday match between
Elfborg vs Djurgarden , this match is delayed one hour but my pick n bet in tipster cup was been cancelled .,
As I know if match is postponed then all related pick or bet will cancelled “; but for this only delayed , my experience in tipster cup it’s will not cancelled or bet ! Hope beloved admin can check and look into this matter / concern !

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thaiman

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29-Jul 2024 Monday 11:34 AM (146 days ago)

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ago Sweden Allsvenskan Elfsborg 0 : 1/4 Djurgardens 1-2 singleclickstop=[on] header=[

What is this?] body=[BIG BET: Chosen team will be bet with AB$100,000. Limited to a Maximum of 3 BIG BETS per matchday] 100,000 2.05 0 Cancelled
2. 13 hours ago Sweden Allsvenskan Elfsborg Over 2 3/4 Djurgardens 1-2 25,000 1.85 0 Cancelled
3. 13 hours ago
This

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29-Jul 2024 Monday 7:27 PM (145 days ago)

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@AsianBookie Please assist, thanks.

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thaiman

29-Jul 2024 Monday 10:47 PM (145 days ago)

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Thanks for the concern !!

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AsianBookie Find all Topics Started by AsianBookie Find all Posts by AsianBookie Follow / Unfollow PM AsianBookie		30-Jul 2024 Tuesday 2:01 AM (145 days ago)	#5
Administrator Posts: 7748 Liked By: 4781 Joined: 21 Sep 00 Tipsters Championship: AB$: 975,000 Ranked: Pending	Unfortunately, sometimes these small matches can result in cancellations when the odds move too much or the results are not reliable.
	krislee 1 Likes Like Unlike

thaiman

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30-Jul 2024 Tuesday 11:26 AM (145 days ago)

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i understand, but this match odd is normal movement and its only delayed an hour late , its should not cancelled my pick n my bet >
and for that day match open for tipster cup is only few ..
as an member of asianbookie for many year ,this bug seldom happened
i hope admin site can retreact my bet and comfirm my win on this match on big bet for Djurgarden and normal bet on over 2.75 >

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31-Jul 2024 Wednesday 10:21 PM (143 days ago)

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quote originally posted by thaiman:

Sorry we cannot make this exception as it has to be fair across the board. If the match was listed as postponed, all bets are automatically cancelled to avoid inconsistencies.

If odds for a match move by more than 1 ball (in AH or OU), the bet is cancelled as well. These are the rules of the Tipsters Cup

It very rarely happens but we are seeing it happen in Olympics due to the early stages.

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